Guarantee
Because
most of the items we sell are custom, we
only offer replacement for defective
items.
To
Return an Item: Call or email
with reasons for return and request a
return authorization number.
Make
sure your name and address is inside the
box along with your return authorization
number.
Return
the box to our Distribution Center
at:
Custom
Wholesale Embroidery
7181 Autumn Forrest Dr.
Memphis, TN. 38125
Please
note: Upon receiving your returned item at
our warehouse a replacement item will be
shipped within 30 days. Shipping costs if
incurred when returning the order are not
refundable.
Privacy/Security
We
take your privacy very seriously.
Throughout your shopping you may choose to
give us information about yourself in a
number of different places. Because we
appreciate the trust that you place in us
by doing so, we will never rent or sell
any of your information to a third party.
A lot of people worry about placing orders
online. We want to give you a worry-free
ordering experience. That's why this site
uses Secure Server Technology (SSL 3.0)
which encrypts all of your personal
information so that no one can obtain it
as it travels through our shopping cart
network. Our cart server uses encryption
technology to secure your order
information. Your credit card number,
e-mail address, and phone number are all
protected once you enter the final
ordering screen.
Order
processing, shipping, handling and
customer service on all orders for this
product are now performed by Operator
Headgap Systems, 7181 Autumn Forrest Dr.
Memphis, TN 38125. We can be reached 9-6
weekdays CST at 901-759-1543 or my
email at sales@headgap.com
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